Ice Maker Not Working is usually one of a small number of specific, repairable causes — here's what to check and when it's worth calling a professional.
Nothing furs up at 1.3 to 2.4 grains per gallon; what happens instead is pitting and a valve that no longer seals.
Shows up as slow or stopped production, and is a plumbing-side issue rather than the ice-making mechanism itself.
The mechanical components that form and eject cubes wear out gradually.
Seattle's supply comes off the Cedar and Tolt watersheds at roughly 1.3 to 2.4 grains per gallon, against 16 in Las Vegas — among the softest municipal water in the country. Soft, low-alkalinity water is aggressive rather than harmless: it deposits no protective scale and strips what is there, which is why the utility treats for corrosion rather than hardness, and why failures here are pitted metal and weeping joints rather than a blocked valve.
Based on symptoms like this, these are the components our technicians check first. The exact part depends on your model and what we find during diagnosis.
Seattle — Deep pre-war stock -- Craftsman and Tudor in Laurelhurst, Madison Park and Mount Baker -- alongside dense new build downtown and in South Lake Union, so almost every appliance vintage is represented within a few miles. We also cover Southworth, Spanaway, Stanwood across Seattle.
ZIP codes we cover in Seattle: 98101, 98102, 98103, 98104, 98105, 98106, 98107, 98108
Most cases like this are fine to schedule within a day or two, though it's worth having looked at before it gets worse. Our repair service covers same-day diagnosis and a flat-rate quote before any work begins.
Same-day diagnosis, genuine OEM-compatible parts, warranty of up to 1 year.
*SubZero Repair Seattle is an independent repair company and is not affiliated in any way with Sub-Zero, Inc., Wolf Appliance, Inc., or any of their distributors. We are not a factory service provider and specialize exclusively in out-of-warranty appliance repairs.